Promotions, Shipping & Returns

Promotional Details

20% Off All Powders:

Use code PEANUT at checkout to apply discount. Offer applies only to protein and nutritional powders. Offer cannot be combined with any other offer or discount. Offer cannot be applied to previously placed or pending orders. Offer valid thru 11:59pm PST, 9/16/19 or while supplies last. Other restrictions may apply.

Welcome 25% Off + Free Shipping:

Subscribe to our email list to receive an exclusive code via email. Once you received, enter your code at checkout to apply discount on qualifying orders, while supplies last. Limit one use per customer. Offer cannot be combined with any other offer. Offer cannot be applied to previously placed or pending orders. Other restrictions may apply.

 

How much does shipping cost?

All orders over $75 ship for FREE!

Standard Delivery Charges:

Orders up to $15.00          $ 5.95
$15.01 - $30.00                    $ 8.95
$30.01 - $50.00                   $ 9.95
$50.01 - $74.99                   $11.95
$75.00 + 
                             FREE

 

Where does Orgain deliver?

We currently deliver to all zip codes located in the United States. We also ship to APO/FPO addresses.

 

Do I need to be home for delivery?

No!  Your order does not require signature for delivery.

 

What couriers do you use?

All orders ship UPS Ground. In some cases, UPS will transfer to USPS for final delivery.

 

How long does shipping take?

Your order is typically processed and shipped within 2 business days (excludes weekends and holidays). If placed near a holiday, please allow extra time for order processing. Delivery is typically 5-7 business days from the day order is shipped.

 

How do I track my order?

Once your order is shipped from our warehouse, we will email you with a shipping confirmation and tracking number. You can also find your tracking information by logging into your account.

 

Is the Orgain shipping facility open on holidays?

Our warehouse is closed for shipping on the following holidays below. Order and shipping processing will resume on the following business day.

New Year’s Day – January 1, 2019
Memorial Day –  May 27, 2019
Independence Day – July 4, 2019
Labor Day – September 2, 2019
Thanksgiving Day – November 28, 2019
Day after Thanksgiving – November 29, 2019
Christmas Eve Day – December 24, 2019
Christmas Day – December 25, 2019
New Year's Day – January 1, 2020

How do I return or exchange the product I purchased?

At Orgain, we take pride in our quality products and value our relationship with you.  If you feel at any time our products do not meet your needs, please contact our Consumer Support Team.  We are always happy to be of assistance.

By Phone: 1-888-881-GAIN (4246)

By Email: Support@orgain.com

Consumer Support Hours: Monday-Friday 8am-5pm PST

RECIPES

No-Bake Peppermint Chocolate Protein Bites

This no-bake, protein-packed recipe is a great way to enjoy the classic combination of chocolate and peppermint...